Random Video Chat - Support

We're here to help! Find answers to common questions below.

Your journey on "RANDOM VIDEO CHAT" matters to us. Our support team is here around the clock to make sure everything goes smoothly. If you run into:

Whatever it is, we're ready to assist you.

Contact Support

Feel free to reach out to our support team at ettammar.dev@gmail.com. For account-related issues, we'll need your user ID, which you can find in the app by clicking the mask icon and then navigating to the settings menu. Simple as that!

When reporting a problem, please provide detailed information so we can assist you more effectively. We're here to help!

Frequently Asked Questions

To start a random video chat, simply open the app and swipe the profile. The app will connect you with a random user.

Yes, if you encounter an inappropriate user, you can block them by clicking on the "Block" button during the chat.

You can report issues by going to the "Settings" page in the app and selecting "Support". Describe the issue, and we'll address it as soon as possible.

To delete your account, navigate to "Settings", then select "Delete Account". Follow the prompts to permanently remove your account from our system.

To cancel your iOS in-app subscription, follow these steps:
  1. Open the Settings app on your iPhone or iPad.
  2. Tap on your name at the top of the menu to access Apple ID settings.
  3. Select Subscriptions. If you don't see it, tap on Media & Purchases and then Subscriptions.
  4. Find the subscription you want to cancel and tap on it.
  5. Tap Cancel Subscription (or Cancel Free Trial).
  6. Confirm the cancellation by following the on-screen instructions.
The subscription will remain active until the end of the current billing cycle.